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Deliveries

Deliveries for Shop packs, Supporter Tiers, and Vote rewards are fully automated.

Go to Deliveries >

Overview​

All active deliveries appear in the Delivery overview, which includes a graph showing your total delivery count per day over the last 7 days.

Monetization - Deliveries overview

Problems​

If a delivery encounters an issue, it will be shown in the overview. You can retry any failed delivery or archive it as needed.

Monetization - Failed deliveries

Manual delivery​

To test or manually send Supporter Tiers to players, click + Create delivery on the Deliveries page.

Monetization - Manual delivery 1 Monetization - Manual delivery 2

Delivery details​

Each delivery includes a detailed log of events, showing exactly what occurred. You can:

  • Change the recipient Character
  • Retry failed deliveries
  • Archive the delivery

If the delivery includes any sub-packages, they’ll be listed as well.

These logs are especially useful for troubleshooting failed deliveries.

Log details

Click the <Icon icon="fa-solid fa-chevron-down" size="lg" /> icon in the logs section to view more information.

Solve command issues

Learn how to solve in-game command issues >

Monetization - Delivery detail

Scheduled / Pending​

Deliveries waiting for the player to come online or clean their inventory are shown here.

Completed​

All successful deliveries are listed under the Completed tab. These are used to check whether a player reached their purchase limit for Shop packs.

Reset purchase limits​

To reset purchase limits for individual players, find and archive their relevant deliveries.

To reset limits for all players, use the Reset purchase limits option in the Completed tab.

Monetization - Delivery reset purchase limits

Settings​

Report to Discord​

Configure Discord delivery reports and customize the in-game confirmation message shown after a successful delivery.

Monetization - Report delivery info to discord

💥 Troubleshooting 💥​

In-game command not working​

1. Run in-game​

Try running the command in-game with the correct player or character ID, if required.

Does it work in-game?

Yes: Go to the next step!

No: The command may be invalid. Search online for the correct command syntax or contact the game developers.

2. Run via dashboard​

Use the RCON popup from the shortcut menu to test the command via the dashboard.

Ensure that you're using a valid ID, variables are not allowed here.

Does it work?

Yes: Proceed to the next step.

No: The command may not be compatible with RCON for your game. Double-check whether it's supported.

Monetization - Solve rcon issue

3. Check the ID / Variable​

Many games require a player/Steam ID or character ID for commands.

Double-check the variables used. Refer to the variable list and test with different IDs.

Monetization - Rcon variable list

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