Skip to main content

Deliveries

Deliveries for Shop packs, Supporter Tiers, and Vote rewards are fully automated.

Go to Deliveries >

Overview​

All active deliveries appear in the Delivery overview, which includes a graph showing your total delivery count per day over the last 7 days.

Monetization - Deliveries overview

Problems​

If a delivery encounters an issue, it will be shown in the overview. You can retry any failed delivery or archive it as needed.

Monetization - Failed deliveries

Manual delivery​

To test or manually send Supporter Tiers to players, click + Create delivery on the Deliveries page.

Monetization - Manual delivery 1 Monetization - Manual delivery 2

Delivery details​

Each delivery includes a detailed log of events, showing exactly what occurred. You can:

  • Change the recipient Character
  • Retry failed deliveries
  • Archive the delivery

If the delivery includes any sub-packages, they’ll be listed as well.

These logs are especially useful for troubleshooting failed deliveries.

Log details

Click the icon in the logs section to view more information.

Solve command issues

Learn how to solve in-game command issues >

Monetization - Delivery detail

Scheduled / Pending​

Deliveries waiting for the player to come online or clean their inventory are shown here.

Completed​

All successful deliveries are listed under the Completed tab. These are used to check whether a player reached their purchase limit for Shop packs.

Reset purchase limits​

To reset purchase limits for individual players, find and archive their relevant deliveries.

To reset limits for all players, use the Reset purchase limits option in the Completed tab.

Monetization - Delivery reset purchase limits

Settings​

Report to Discord​

Configure Discord delivery reports and customize the in-game confirmation message shown after a successful delivery.

Monetization - Report delivery info to discord

💥 Troubleshooting 💥​

In-game command not working​

1. Run in-game​

Try running the command in-game with the correct player or character ID, if required.

Does it work in-game?

Yes: Go to the next step!

No: The command may be invalid. Search online for the correct command syntax or contact the game developers.

2. Run via dashboard​

Use the RCON popup from the shortcut menu to test the command via the dashboard.

Ensure that you're using a valid ID, variables are not allowed here.

Does it work?

Yes: Proceed to the next step.

No: The command may not be compatible with RCON for your game. Double-check whether it's supported.

Monetization - Solve rcon issue

3. Check the ID / Variable​

Many games require a player/Steam ID or character ID for commands.

Double-check the variables used. Refer to the variable list and test with different IDs.

Monetization - Rcon variable list

In this article