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Forms

Add application, whitelist, or staff recruitment forms to your Community website, no coding required.

Go to Forms >

Community - Forms - Form example

Whitelist applications​

Admin team members with the right permissions can review applications / submissions.

Review applications​

1. Go to Unprocessed​

Click the number in the Unprocessed column or click the icon next to the form you want to review.

Community - Forms - Review applications 1

2. Find application​

Use the search feature on the right to locate a specific application. Click Review to open it.

Community - Forms - Review applications 2

3. Approve / Reject​

Carefully review the form submission and, if needed, add a note for the player. This note will be included in the email response to them.

Delete application

Use the Delete option to remove any invalid or rule-breaking submissions. This also allows the player to try again if submission restrictions are in place.

Click Approve or Reject to complete the review. Approved players are added to the whitelist automatically.

Community - Forms - Review applications 3

Player email example​

Here is what players will see in their email. You can customize the email messages.

Community - Forms - Review applications 4

Processed applications​

See a complete list of processed applications, who handled them, notes, and final decisions.

Community - Forms - Processed applications 1

Community - Forms - Processed applications 2

Email messages​

Customize the emails that are sent to players when their applications are approved or rejected.

tip

Use the {note} variable to insert the admin's note at a specific point in the email.

Community - Forms - Email settings

Create a form​

1. Click + Add form​

Click + Add form in the top-right corner on the Forms overview page.

Community - Forms - Create form 1

Enter a name for your form and select the form type.

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2. Add fields​

Use the Form builder to add various components and questions to your form.

Learn more about Form builder >

form template

Speed up your process by selecting a form template. Community - Website - Create page 2

Community - Forms - Create form 3

3. Form settings​

Each form type has unique settings. Learn more about all form settings >

Click Save settings when you’re done configuring.

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4. Add form to page​

To publish the form on your Community website, scroll down in the form settings and click Create new form page. This generates a new page with the form ready to go.

Community - Forms - Create form 5

Enter a title and any additional information you'd like to display.

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Click publish to make the form live.

Community - Forms - Create form 7

Manage forms​

Edit or delete existing forms from the Forms overview page.

Community - Forms - Manage forms

Form builder​

The Form builder makes it easy to design forms using a visual drag-and-drop interface.

Add field​

Click Add field to insert a new field into the form.

Community - Forms - Form builder 1

Choose the type of field you want to add.

Community - Forms - Form builder 2

Manage fields​

Reorder fields by dragging them up or down with the icon, or delete a field by clicking .

Community - Forms - Form builder 3

Form settings​

Adjust the form's name, type, closing date, and more.

Form types​

  • Default – Use for general purposes like ban appeals or recruitment.
  • Whitelist application – Ideal for roleplay or private servers.
  • Poll – Let users vote on events, mods, etc.

Restrictions​

Control who can submit the form:

  • Allow all players
  • Restrict to accounts with characters only

You can also set submission limits:

  • 1 submission per account
  • Unlimited submissions

Community - Forms - Form settings - restrictions

Whitelist​

Assign whitelist approval to a specific server or cluster.

You can choose to manually review all applications before players are whitelisted.

Community - Forms - Form settings - whitelist

Players​

Require players to link their Discord and/or email before submitting.

By default, banned players can't submit forms. You can override this for special forms, like ban appeals.

Community - Forms - Form settings - player

Discord​

Automatically send form activity updates to Discord, this includes new submissions and whitelist approvals or rejections.

You can configure specific approval and rejection messages sent by the bot.

Community - Forms - Form settings - discord